Last updated: July 5, 2026
These Terms & Conditions ("Terms") govern your access to and use of this website and any services you request or purchase from us. Please read them carefully.
We provide preparation, consulting, creative, technical, and administrative assistance, including websites, Google Business Profile setup and management, local SEO, content, AI tools, and business-formation support. We assist; you decide. You are responsible for your own business decisions and for reviewing and approving all work.
We are not a law firm, accounting firm, or licensed professional advisor. Nothing we provide constitutes legal, tax, financial, or other professional advice. Where such advice is needed, you should consult a licensed professional.
We do not and cannot guarantee any specific result, including but not limited to search rankings, Google visibility, website traffic, leads, sales, revenue, government or trademark approvals, grant awards, or any other outcome. Any examples, timelines, or estimates are illustrative only and are not promises. Results depend on many factors outside our control.
Each service includes a defined scope and, where applicable, a set number of revisions, drafts, posts, or deliverables, as specified in your quote or written agreement. Work, requests, or volumes beyond the included scope are subject to additional fees, quoted before that additional work begins. Requests to change an approved scope may affect price and timeline.
All prices are starting points ("from") and are confirmed in writing in your quote or agreement before work begins. We may require a deposit to start work. Work does not begin until any required deposit is received, and final deliverables or account access may be withheld until payment is complete. Late or failed payments may pause or suspend services.
Because our work is custom and time-based, the following applies except where a written agreement states otherwise:
If you believe there is an issue with a charge, you agree to contact us first and allow a reasonable opportunity to resolve it before initiating any chargeback or payment dispute. You acknowledge and agree that services provided and deliverables completed in accordance with your approved scope are valid, authorized charges. Initiating a chargeback for services rendered, or for work that is non-refundable under these Terms, is a breach of these Terms. In such cases you agree that we may submit these Terms, your acceptance, your approvals, and delivery records as evidence, and that you may be responsible for the disputed amount, related fees, and our reasonable costs of collection.
We often work with or set up third-party services (for example Google, payment processors such as Stripe, hosting providers, domain registrars, the USPTO, and state agencies). We do not control these third parties and are not responsible for their decisions, fees, availability, downtime, changes, suspensions, or actions, including any denial of an application, listing, or account. Filing and platform fees are your responsibility.
You represent and warrant that you own or are licensed to use all materials you provide to us. You agree to indemnify and hold us harmless from any claim arising out of materials you supply, including claims of copyright, trademark, or other intellectual-property infringement. Ownership of final deliverables transfers to you upon full payment; until then, we retain all rights. We may display non-confidential work in our portfolio unless you request otherwise in writing.
To the maximum extent permitted by law, all services and deliverables are provided "as is" and "as available," without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that services will be uninterrupted, error-free, or that any particular result will be achieved.
To the maximum extent permitted by law, in no event will the Company, its owner, officers, or contractors be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to these Terms or our services, even if advised of the possibility. Our total aggregate liability for any claim arising out of or relating to a service will not exceed the total amount you actually paid us for that specific service in the three (3) months preceding the event giving rise to the claim.
You agree to indemnify, defend, and hold harmless the Company, its owner, officers, and contractors from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to your use of our services, your business, your content and materials, your violation of these Terms, or your violation of any law or third-party right.
Each party will protect the other's non-public business information shared for the purpose of the engagement and will not disclose it except as needed to perform the services or as required by law.
We may decline, pause, or terminate services, with or without cause, including for non-payment, abusive conduct, unlawful requests, or breach of these Terms. Sections that by their nature should survive termination (including payment obligations, disclaimers, limitation of liability, indemnification, and governing law) will survive.
These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles. You agree to first attempt to resolve any dispute with us informally by contacting us. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in Shelby County (Memphis), Tennessee, and you consent to that jurisdiction and venue. To the extent permitted by law, any claim must be brought individually and not as part of a class action.
We may update these Terms from time to time. The version in effect at the time of your purchase or use applies to that transaction. Continued use of the site or services after changes are posted constitutes acceptance of the updated Terms.
These Terms, together with any written quote or engagement agreement, form the entire agreement between you and us. If any provision is found unenforceable, the remaining provisions remain in full effect.
Questions about these Terms can be sent to contact@hnproservices.com.